JLI Fulfilment - T&Cs

Terms & Conditions

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1. Agreement

The following terms and conditions are in place to form the basis of the relationship between us and you and we agree to be bound by what they say.

2. Definitions

The following words have the following meanings:

We, Us, Our: JLI Trading Limited (trading as JLI Fulfilment), 10-13 Thomas Court, Pembroke Dock, SA72 4RZ

You, Your: The client of JLI Trading Limited (trading as JLI Fulfilment)

FC: Fulfilment Centres

Fee: The agreed fee charged by JLI Trading Limited (trading as JLI Fulfilment) for their services.

Site: jlifulfilment.co.uk

Service: The service provided by JLI Trading Limited (trading as JLI Fulfilment)

3. Subscription

3.1 To make use of one of our FC you must supply us with the following information:

3.1.1 your full name;

3.1.2 your email address.

3.2 You warrant that:

3.2.1 the information that you supply to us is accurate, complete and true and you agree that we are not responsible for any losses as a result of any errors in the information you provide.

4. Our Agreement

You agree that:

4.1 You legally have the right to make the agreement with us and that you are over the age of 18 years.

4.2 You will have only one Account with us.

4.3 You won’t try to tamper or amend the Site to stop or limit access to parts of it.

4.4 You won’t intentionally do anything to cause our systems to crash.

4.5 You won’t steal the Site or use any part of it for use in any other site or application.

4.6 You will not attempt to modify, translate, adapt, edit, decompile, or disassemble any programs we use in connection with this Site or the services it offers.

5. Responsibilities

5.1 You will:

5.1.1 use the FC only on the times and dates we specify;

5.1.2 use the FC for the person/entity which you have registered with us. If you use a different name all deliveries to the FC in that name will be refused;

5.1.3 not sublet your use of the FC or assign or transfer your rights to use it;

5.1.4 not contact or attempt to contact the FC directly until you receive the Confirmation;

5.1.5 Guarantee that all products delivered comply with the maximum weights and dimensions provided; and

5.1.6 take responsibility for your own health and safety when collecting or making any delivery.

5.2 You warrant that:

5.2.1 You have full power and authority to use JLI Fulfilment;

5.2.2 you will not arrange for deliveries to or from the FC to be made which contain Prohibited Products, as outlined section 6.

5.2.3 obtain and maintain, at your own expense, Public Third Party Liability insurance coverage, of at least £1million per occurrence, which must include products liability coverage with vendor’s endorsement in favour of “JLI Fulfilment” and our affiliates and their respective officers, directors, employees and agents.” 

6. Prohibited Items

6.1 It is your responsibility to discuss and disclose the nature of your items with us, prior to delivery at the FC

6.2 Prohibited items that may not be delivered to our FC include:

Animals and wildlife products

Bootleg recordings

Government identification, licences and uniforms

Government, transit and postal-related items

Hazardous materials

Items encouraging illegal activity

Items encouraging infringement or enabling duplication of copy protected material

Lock-picking devices

Offensive material

Replica, counterfeit and unauthorised copies


Weapons and knives

7. Complaints

You agree that if you have any dispute concerning our services you will notify us immediately the issue becomes apparent by email or telephone.

8. Termination, Suspension, Cancellation, Change

8.1 We have the power to terminate any Subscription at any time if:

8.1.1 the Fee or any part of the Fee is outstanding for 7 or more days;

8.1.2 you breach any term of this Agreement;

8.1.3 we suspect that you are trying to commit a breach of this Agreement; or

8.1.4 you become or we suspect that you are about to become bankrupt.

8.2 You are buying Services from us as a consumer and the following provisions apply:

8.2.1 you agree that, for the purposes of the agreement between us and for the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 we may confirm the terms of this Agreement and the goods and services it is providing to you by email;

8.2.2 if you change your mind on our agreement you must tell us within 14 days of confirmation. You must contact us beforehand and cancel this contract in writing, contacting us either by email or a handwritten letter sent to our address. 

8.3 Either you or JLI Trading Limited can without reason terminate your use of our service giving 28 days’ notice in writing to the other.

8.4 We can at any time and without reason, terminate the use of our service by giving 28 days’ notice in writing to you.

8.5 Within 14 days of the termination of the account you will arrange and pay to collect all items at the FC. If you fail to do so, you accept that JLI Trading Limited to keep those items ceases at the expiry of that period and that the JLI Trading Limited may sell, destroy, retain for its own use.

8.6 In the case that there are outstanding fees owed to JLI Fulfilment we have the right to sell your goods, and first use the proceeds of sale to discharge any outstanding Fees and other charges. If the proceeds of sale are insufficient to discharge your outstanding liability to us then you will remain liable for the balance and will take legal action we consider necessary to recover the outstanding amounts. You, the customer shall be entitled to claim the balance (if any) remaining thereafter.

9. Services

9 You acknowledge and agree that:

9.1 the service we provide is “as is” without warranty of any kind, either express or implied as to their suitability for your purpose;

9.2 we make no guarantee that the Site or Service will meet your requirements or be available on an uninterrupted, secure or error-free basis;

9.3 there is no guarantee regarding the quality of the Service or the accuracy, timeliness, truthfulness, completeness or reliability of any content obtained through the Site or Service;

9.4 you are solely responsible for all of your communications and interactions with other users of the Site or Service and with other persons with whom you communicate or interact as a result of your use of the Site or Service

9.5 we may update your listings including but not limited to quantities and shipment methods.

10. Indemnity

10.1 You will indemnify us and our affiliates and their respective officers, directors, managers, employees and agents from and against any and all claims, costs, damages, obligations, losses, liabilities and expenses (including but not limited to any reasonable fees arising from any claims or legal proceedings brought or threatened against us by any person) arising from:

10.1.1 your actions or omissions in relation to the FC;

10.1.2 your breach of any of these terms and conditions stated in this document.

10.2 This Clause will survive the termination of these terms and conditions.

11. Liability

11.1 We will not be responsible or liable for any losses that occur from events that occur that are beyond our reasonable control.

12. Intellectual Property 

12.1 We own all of the information and intellectual property on the Site.

12.2 You do not have the right to copy or use any information or intellectual property, unless previously agreed by us in writing.

13. Your Account

13.1 If you want to benefit from the Site you must create an Account which will contain certain personal details. You must promise that:

13.1.1 All information provided is accurate and truthful.

13.1.2 You will update and ensure all information that you provide is accurate and up-to-date.

13.1.3 You will not share your Account or any of the details with anyone else.

13.2 We have the right to cancel your account at any time if we suspect you break any of the terms and conditions stated in section 14, or if we suspect your account has become dormant.

13.3 We may change the price of our services at any time with 28 days prior written notice.

13.4 We reserve the right to change shipping and carrier charges at any time with immediate effect.

14. Use of Site

When using any communication platforms on the Site you agree to abide by the following rules:

14.1 No use of obscene or foul language.

14.2 We will moderate all posts on the Site and remove any posts which we do not want.

14.3 When you submit a post you accept that you are the author of that post and that you own or have the right to use all the intellectual property rights associated with it. and you agree that we may use your post for any reason, in whole or in part and in any manner we choose without paying you, telling you or acknowledging you as the owner.

14.4 When viewing posts you accept that we are not the author and that any views expressed do not represent our views.

15. Privacy

We both agree that our Privacy Policy forms part of these terms and conditions.

16. Disclaimers

16.1 We can’t promise that the Site will meet your needs; that it will work properly; or that it will be fit for a particular purpose.

16.2 We can’t promise that it will work with all systems; that it will be secure and that any of the information provided will be accurate.

16.3 We don’t give advice on this Site and you must not rely on what we say to make any future decisions.

16.4 We cannot be held responsible for any loss, disruption, or damage to your data or computer system which may occur whilst using material derived from the Site.

16.5 If you link to any other site using the Site then you understand that separate conditions will apply to those sites and that we have no control over those conditions.

17. The Site

17.1 We do not guarantee that the Site or any services that it offers will be available all the time and if it is we are not responsible for anything you lose as a result.

17.2 We have the right to amend the Site and any of the services it offers, suspend it or stop it at any time.

18. General

18.1 Both parties understand that this Agreement does not form the basis of any partnership or co-venture.

18.2 Both parties agree that they have not entered into this Agreement in reliance on anything said or promised by the other which is not in these terms and conditions.

18.3 If you or we need to give formal notice to the other it must be done by email to the address provided to each other. Alternatively, a letter can be sent to the trading address provided by Us. This must be in writing and sent through recorded delivery.  

18.4 These terms and conditions outline the understanding between Us and You.